Vila Magnus

Conditions of Use

General conditions
Vila Magnus d.o.o. terms and conditions have been prepared in accordance with the consumer protection act. Online store operated by Vila Magnus d.o.o.

Prices
Prices are in Euros and include VAT for Slovenia. In the event that the price of the article during processing contract changes, the buyer is informed and allowed to recall or replace the item ordered. Photographs of products are symbolic and do not guarantee product properties.

Order
Ordering is possible 24 hours a day, every day of the year in Slovenia. When order is in progress the buyer will receive  e-mail notification to confirm the order . Order includes a lists of products and quantities chosen by the buyer. Buyer information on the status and content of is always available online in the My Account section.

Payment
By e-mail you will receive an invoice with payment information. Payment may be made through online bank, the bank or the post office. When estimate payment arrives on our account, runs the delivery process within the agreed time.

Purchase agreement (contract)
Contract may be concluded in Slovenian or English language. The contract will be kept in writing at the company. Upon request by the purchaser in writing to the purchaser by mail or it can be accessed at the company. Contract is in electronic form is stored on the server service and readily available online in the My Account section. Purchase agreement between the provider and the customer is entered in the moment when the seller confirms the buyer's order (customer receives an e-mail). From that moment, all prices and other terms are fixed and apply to the provider, as a consumer. Vila Magnus d.o.o. will be processed weekly. The buyer receives the ordered product as soon as possible (no later than 8 days from order confirmation in Slovenia). Regular working hours of the company is every working day from Monday to Sunday in summer from 9:00 to 21:00 and winter hours 10:00 to 16:00.

The buyer is entitled that in one week the company is notified its withdrawal from the contract without having to state a reason for its decision.
 
Return policy
In accordance with ZVPot buyer can return the product within 14 days. If the buyer has received goods and cancel the contract, the goods received must be returned within thirty days after the withdrawal. Received goods must be returned undamaged and in the same amount, unless the goods are damaged, corrupted, lost, or its quantity is reduced, without the fault of the buyer. Full consideration will be returned in this case via postal money orders or personal account within 14 days of returning the goods. Delivery costs are for Europe amount to the price list of Post of Slovenia or orther delivery service. The buyer is obliged to take over the goods checked and any faults or damage immediately reported to delivery company and service.

Delivery
In Slovenia ordered goods are deliverd within 3-8 working days after payment. Europe ordered goods are deliverd within 3-14 working days after payment.If delivery is not possible this time, you'll be notified.

Confidentiality
We guarantee that your data will be treated confidentially, carefully protected and in no case disclosed or sold to third parties (except in the case of illegal operation in accordance with applicable law). Acquired data will be used only for the smooth execution of purchases, and if you so choose, to send the newsletter.